Valve faces monopoly accusations and potential class-action lawsuit in the Netherlands

A Dutch consumer foundation has accused Valve of anti-competitive practices on Steam, claiming local gamers have overpaid by more than €220 million.

The Steam logo displayed on a computer screen.
Image source: Game World Observer

A Dutch NGO named the Consumer Competition Claims Foundation has taken action against Steam owner Valve. The organization accuses Valve of engaging in anti-competitive practices that force players in the Netherlands to consistently overpay for games. The foundation estimates that local residents have overpaid by more than €220 million in total on the platform and argues that this money should be reimbursed.

The foundation has outlined four main complaints regarding platform policies. First, the group claims that Valve forbids developers from selling games at lower prices on competing storefronts. Second, the organization states that Valve persuaded publishers to prevent cheaper Steam keys intended for Eastern Europe from being distributed in Western Europe. Third, the foundation considers the standard 30% commission charged by Steam to be too high. Finally, the group objects to the restriction requiring all in-game purchases on the platform to be paid through the Steam wallet.

The Consumer Competition Claims Foundation is currently inviting Dutch gamers to join its campaign. The organization plans to initially attempt an amicable settlement with Valve. If negotiations fail, the foundation intends to pursue a class-action lawsuit to change Steam policies and secure substantial financial compensation for affected residents in the Netherlands.

Further reading

Sources

  1. Game World ObserverEstablished publication · recorded Sep 15, 2026
    Valve has once again been accused of having a monopoly in the PC market — this time in the Netherlands